Jones and Taylor E-Gift Card T&C's

Jones and Taylor E-Gift Card FAQ and T&C's 

How does it work?

When making a purchase in our store, the customer can redeem the value of a gift card by entering its unique code at checkout. This code isn't case sensitive. A gift card holds a balance, which can be spent over more than one order. Gift card balances are applied to the total value of an order, which can include taxes and shipping.

 When a customer redeems a gift card, the checkout displays one of the following options:

  • If the balance available on the gift card is greater than or equal to the order total, then the customer can click Complete order.
  • If the balance available on the gift card is less than the order total, then the customer is prompted to choose a second payment method for the balance before placing the order.

Can discount codes be used with e-gifts?

Unfortunately not, as the e-gift code needs to be put in the same space as discount codes meaning you can't use both at the same time.

Can an e-gift be used multiple times?

Yes, an e-gift can be used several times, for example: if a customer has a £100 e-gift card, and uses only £20, the remaining balance (£80) will remain on the same discount number.

How do I redeem my e-gift ?

Simply add your e-gift code to the discount code field at the checkout page

Does it cover postage?

Your e-gift will be used for the total amount in the basket. The balance can be paid using a debit or credit card.

Can I pay postage separately?

Unfortunately not, as the e-gift recognises the amount in the final basket and cannot separate items. If the amount spent is more than the e-gift balance, you will be able to pay the balance via the usual payment options.

Will I receive a printed e-gift in the post?

e-Gift cards are digital - you won't receive anything in the post.

If you need to talk to us about your order please contact with your order number and we will help you as soon as possible.

The person I sent the e-gift to hasn't received it?

Please ask them to check their spam folders and if it still hasn't arrived please contact us -



 The e-gift is redeemable for printed sewing patterns, fabric, notions and kits.

e-Gifts cannot be redeemed for cash.

e-Gifts cannot be refunded or cancelled.

To comply with accountancy regulations balances not redeemed for more than 24 months will expire and the value will be forfeited.

When using an e-gift and once a product is bought using an e-gift our full T&C’s apply.

Jones and Taylor reserves the right to amend the terms and conditions of the e-gift at any time and to take appropriate action including cancellation of the e-gift if it deems such action necessary.